Is it compatible with my phone?
Magnetic charging works with iPhone and Android phones that support Qi wireless charging. For other phones, you can still charge it with the included USB-C cable.
How long does the VoltSnap battery last?
You'll typically get multiple full charges on most phones before the VoltSnap itself needs a recharge.
Can I use it while it's charging itself?
Yes — it supports two-way fast charging, so you can charge it and use it to charge your phone at the same time.
How long does shipping take?
Delivery to the UK typically takes 8-15 days, as your order ships from our international distribution centre.
Why does wireless charging sometimes feel slower?
That's normal — speed can drop if your phone has a thick case, if the magnet isn't perfectly aligned with your phone's charging coil, or if your phone model caps wireless charging speed. For max speed, use it without a case or with a thin one.
What battery is inside the VoltSnap?
VoltSnap is built around a genuine Lenovo battery cell, so you're getting reliable, well-known battery technology — not an unbranded cell of unknown quality.
Is it safety certified?
Yes — VoltSnap is CE, FCC and RoHS certified, so you can charge with confidence.
What's the difference between Standard, Plus and Max?
They're three capacity levels: Standard is great for everyday top-ups, Plus gives you extra runtime for longer days, and Max is our biggest capacity for heavy use or weekends away. Pick whichever matches how often you'll rely on it.