Privacy policy

1. Who We Are

This Privacy Policy explains how VoltSnap ("we", "us") collects, uses, and protects your personal information when you visit or make a purchase from this store. [To be completed: legal business name and contact address].

2. Information We Collect

When you place an order or contact us, we may collect your name, shipping and billing address, email address, phone number, and payment details. Payment information is processed directly by our secure payment provider — we do not store your card details.

3. How We Use Your Information

We use your information to process and ship your order, respond to customer service requests, comply with legal and tax obligations, and — only if you opt in — send you marketing communications or show you personalized ads.

4. Sharing Your Information

We share only the information necessary with: our ecommerce platform (Shopify), our payment processor, our shipping carrier, and analytics or advertising tools (such as Meta) if you have accepted non-essential cookies. We do not sell your personal information to third parties.

5. Your Rights

Under UK GDPR and the Data Protection Act 2018, you have the right to access, correct, delete, or restrict the use of your personal data, and to lodge a complaint with the Information Commissioner's Office (ICO). To exercise these rights, contact us using the email listed in our store settings.

6. Cookies

This site uses cookies. See our banner and cookie settings for details on managing your preferences.

7. Data Retention

We retain your information for as long as necessary to fulfill the purposes described above, including any legal, accounting, or reporting requirements.

8. Security

We rely on Shopify's secure infrastructure and take reasonable measures to protect your personal information.

This policy is a general template and does not constitute legal advice. Please complete it with your real business details and have it reviewed by a professional before relying on it.